Lesson 3.7 What if the Person Would Rather Talk to Someone Else (And Not You)?

Two people talking and one taking notes.
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If you suspect the other person might be more comfortable talking with someone else, you can offer to help connect them.

  • For example ask,

    • “Is talking to me about this helping you right now?

      “Is there someone else you’d feel more comfortable with, who we can bring in to help support you?”

What if they tell you they are having a hard time?

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  • Reassure them that it’s okay to talk about.
    • “You know what? Everyone goes through periods in their life when they’re struggling. But just because you’re struggling now doesn’t mean you’ll always feel this way.”
  • Then ask for more detail, and let them know they can go to that dark place with you.
    • “What’s the worst thing about what you’re going through right now?”
  • Make sure to include that getting help from a mental health professional can truly make a big difference in their situation.

Source: Tips from American Foundation on Suicide Prevention

Find tips to support those who feel comfortable enough with you to reveal that they are are having thoughts of suicide by going to: How to Start (and Continue!) a Conversation About Mental Health: A #RealConvo Guide from AFSP.

You may likely feel an immense amount of pressure.
How should you respond? What can you do to connect them to help?

Let them know you’re listening

  • First of all, realize that someone opening up in this way is a positive thing, because it’s an opportunity to help. Here are some ways you can respond.
    • I’m so glad you’re telling me about how much has been going on, and how you’re feeling. Thank you for sharing this with me.

Show your support

  • In your own way, make sure they know you’re there with them, and that you care.
    • “I’m right here with you.
      “Nothing you’re going through changes how I feel about you, and how awesome I think you are.
      “I love you no matter what and we’re going to get through this together.

Encourage them to keep talking – and really listen

Two people talking, one is carefully listening to the other.
Photo by Latino Northwest Communications.

Let them know you want to hear more about how they’re feeling, and what they’re going through.

  • Listen actively by expressing curiosity and interest in the details.
    • “Wow. You have been through so much.”

    • “How did that make you feel when that happened?”
  • Find out how long it’s been that the person has been feeling this way, and any changes it’s caused in their life.
    • How long have you felt this way? When did these feelings start?”

    • “Have these thoughts led to any specific changes in your life, like trouble sleeping, or keeping up with work?”

Be direct if you suspect they’re thinking about suicide

If you think someone’s thinking about suicide, trust your gut and ask them directly. Research shows it will not put the idea in their head, or push them into action.

  • Often, they’ll be relieved someone cares enough to hear about their experience with suicidal thoughts.
    • “Are you thinking about killing yourself?”

      “Does it ever get so tough that you think about ending your life?”

Make sure not to sound like you’re passing judgment (DON’T say: “You’re not thinking of doing something stupid, are you?”) or guilt-trip them (DON’T say: “Think of what it would do to your parents.”)

  • Instead, reassure them that you understand and care.
    • “I really care about you and I want you to know you can tell me anything.”

What can you say if they tell you they’re thinking about killing themselves?

  • Stay calm – just because someone is having thoughts of suicide, it doesn’t mean they’re in immediate danger. Take the time to calmly listen to what they have to say, and ask some follow-up questions.
    • “How often are you having these thoughts?”

      “When it gets really bad, what do you do?”

      “What scares you about these thoughts?”

      “What do you need to do to feel safe?”
  • Reassure them that help is available, and that these feelings are a signal that it’s time to talk to a mental health professional.
    • “The fact that you’re having these thoughts tells me something significant is going on for you right now. The good news is, help is out there. I want to help you get connected to resources that can help.”

Follow their lead, and know when to take a break

  • This is a tough conversation to have, so make sure the other person knows they can stop if it feels like talking about it is too hard for them at the moment.
    • “Are you okay with continuing to talk about this?

    • “I want to support you and I’ll be here if you want to talk more later.”

Source: Tips from American Foundation on Suicide Prevention

How to suggest they could benefit from professional help

You are being a great person in having this supportive conversation – but you’re not a mental health professional. If the person you care about has told you they’re thinking of suicide, it’s a warning sign that they should speak with a mental health professional.

  • Here’s how you can broach the subject:
    • “I hear you that you’re struggling and I think it would really be helpful for you to talk to someone who can help you get through this.

    • “You know, therapy isn’t just for serious, “clinical” problems. It can help any of us process any challenges we’re facing – and we all face serious stuff sometimes.

    • “I really think talking to someone can help you gain some perspective, and keep things from getting worse.

    • “You’re in good company: The highest-performing executives and elite athletes lean on mental health professionals to hone their performance. Reaching out for professional guidance and therapy is a strong thing to do, and it can make all the difference.

How to suggest they could benefit from professional help

Sometimes making that first moment of contact to professional help can be the hardest.

  • Offer to help them connect in whatever way you’re comfortable:

If they’re concerned about privacy

  • If the person is worried about others finding out that they’re getting treatment, let them know their worries are mostly unfounded.
    • “Mental health treatment actually has even greater confidentiality safeguards than physical health treatment.”

    • “Most people realize that mental health is an extremely important, valid part of health in general – and we all have various kinds of health issues. People who get support for their mental health are seen as strong, smart and proactive.”

  • If they ask you not to tell anyone, tell them you want to help them get the support they need – and that that may involve enlisting the help of others. Encourage them to be part of the conversation that happens in reaching out for help, and reassure them you’ll be as discreet as possible in your effort to keep them safe.

Source: Tips from American Foundation on Suicide Prevention

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