Support

Course Access and Navigation

Course Login

  1. You should have received an email with your login information.
    If you did not receive the message, you can still go to the Mental Health Matters WA (MHM) website and select the Login link from the site menu
    1. – If you have your login, enter your email (or username) and given password
      Note: We recommend changing your password as soon as possible.
    2. – If you do not have a password, use the Forgot Password? link to receive an email with a link to set up your password.
  2. Once you are logged in, you will be taken to the Training page. The Course image tile will change from “Not Enrolled” to “Enrolled”.
  3. Select the course image or the About this Course button to access the course links.

Login Video Demonstration

Video by MHMWA

Training Page

The Training page of the website shows available courses. To access the course content, select the tile image.

If you are not enrolled once you select a course tile, you will see Not Enrolled and Closed at the top of the course page.

Image shows the words "Not Enrolled" and "Closed"
Not enrolled view of the course page

If you are enrolled in a current cohort, you will see Enrolled on the course tile image after you log in. Once you click on the course, you will be able to see course progress and have access to the content.

Image shows a button with the label "In Progress" and percent complete.
Enrolled view of course page

Course Content and Navigation

You will need to be logged in to access content and participate in the training activities. After beginning the course, you will find the course and the content is divided into several lessons. They are visible in the center of your screen once you have entered the course.

The training is set up to be linear, that means, that you need to complete each section and quiz of each lesson before you can access the next one.

As you go through each section, use the Mark Complete button. If all the sections and quizzes are done, once you finish a lesson, it will be marked as Complete.

Lesson 1 showing all sections completed and the lesson is marked as complete.

Sections

Each lesson contains several parts called sections. You can use the Expand menu on the left of each Lesson to see all of the sections within. You can also use the purple Expand All button to show the complete course lessons and sections.

Image shows lesson one expanded and the section links within
List of lesson 1 content

Navigation Panel

Navigating into each lesson you will see that the course navigation moves to the left side of the screen and the specific pages are displayed in the center of the screen. Note that you can collapse the navigation by selecting the arrow in the purple bar on the left.

As you progress through the course, you will need to Mark as Complete each page when you have reached the bottom. When all the sections have been completed, lessons will automatically show up as complete.

Lesson one view showing the left navigation panel

Activity Types

Throughout the course there are several self-check quizzes, flashcards, and discussion areas to interact called “Padlets.”

Quizzes

In the training course you will find embedded quiz questions, Self-Check quizzes, and End of Lesson quizzes. There is no limit on how many times you can take them. Question types will be multiple choice or true/false.

  • Embedded Quiz Questions. These types of questions are inside lesson sections and are for quick review of the section concepts.
  • Self-Check Quizzes. These type of quizzes have several multiple choice and questions related to a specific section.
  • End of Lesson Quiz. These quizzes cover the whole lesson and they must be passed with a minimum of 70% grade before you can take the next quiz.

Flashcards

You will also see flashcards throughout the course. These cards can be flipped between a term and its definition by selecting the Turn button. You can navigate between cards by using the arrow buttons.

Flashcard showing the term, turn button and navigation
Flashcard example

Padlets

Padlets are a collection of posts on a webpage. To create a post, select the button with a plus sign on the lower right corner of the page or double-click (or tap) anywhere on the page. This short tutorial on how to add a post has great information to get you started.

Sample Padlet showing posts with text, files and images

Always start with your name. You can add more text, files, images, and videos. You can also reply to a Padlet post.

There are Padlets within each lesson, each with questions from the lesson sections. Also, in the End of Lesson activities there will be some prompts to ponder and respond to prepare you for the weekly live session.


Have questions?

For general questions about Mental Health Matters, or our trainings or event registration, please contact our program coordinator, Annika Sahota, at info@mentalhealthmatters.com or Nohemí Rivera, at naomystar@hotmail.com.